Consulting/Supervision in directions: Business process optimization. Company cultural and digital transformation. Work standardization and organizational structure development.
Top C-level experts of the Ukrainian tech business in one place. Personally recommended by Vika Prydatko, the #1 recruitment influencer in Ukraine.
Collaborate on specific requests, prepare processes for hiring new specialists, or launch a global company transformation—whatever your plan, VP Team ensures a swift start to collaborative work, supports organizational matters, and is there for any questions.
Consultant: Maksym Bardega
14 years of experience in IT, including roles in large and small companies, product and outsourcing firms, Ukrainian and international companies, startups, and large enterprises.
Roles held:
- Business Analyst
- Project Manager
- Delivery Manager
- Operations Manager
Most recent role: VP of Digital Platforms at one of Ukraine's largest banks.
Managed budgets up to €15 million annually.
Led teams ranging from 4 to 150 people.
Oversaw all aspects of the largest department in a major outsourcing company (essentially a company within a company), from hiring and travel to business development and P&L. Actively participated in the transformation of two major companies.
Consulting Experience:Conducted audits/optimizations of business processes, built organizational structures and KPI/OKR systems for companies with up to 300 employees.
Graduated from LvBS with a degree in Technology Management.
You can engage in short-term consulting or long-term supervision in the following areas:
— Auditing and optimizing existing business processes: operational, delivery, staffing, personnel evaluation, etc.
Visualizes "as is" pictures, highlights weak/inefficient spots, builds "to be" pictures, and creates process efficiency criteria for implementation control.
— Developing new business processes:
Identifies the need for process development from scratch, helps formulate process goals and objectives, necessary resources, and success criteria.
— Company cultural transformation:
Identifies the need for transformation, finds change agents both inside and outside the company, builds a transformation roadmap and key milestones.
— Digital transformation of the company:
Identifies the need for transformation, showcases the best industry examples, finds and trains change agents, builds a transformation roadmap and key milestones.
— Auditing and optimizing the company's organizational structure:
Visualizes "as is" pictures, highlights weak/inefficient spots, builds "to be" pictures, and creates process efficiency criteria for implementation control.
— Functional interviews for PM/DM/DD/Executive manager:
Conducts interviews with candidates for key managerial positions or provides functional assessments of existing managers.
— Standardizing company operations:
Creates and helps disseminate standards in development, design, and product management.
Maksym is the right fit for:
- Small IT companies (about 50 people) needing a qualitative leap for growth.
- Medium-sized IT companies (up to 500 people) looking to start or are already undergoing transformation.
- Banks requiring digital and/or cultural transformation.
- Large non-IT companies (up to 300 people) needing digital and/or cultural transformation.
Cases
The client requested a KPI system for loan sales managers. During the consultation, the main issue was identified as a lack of transparency, accounting, and automation in the loan sales process. Maksym audited this and related processes, identified bottlenecks, proposed optimization and automation, assisted in choosing a third-party software solution, found and helped hire a business analyst for system implementation, and developed an implementation plan.
Results: By the beginning of the war, all managers were using the new system and process, management received real-time results, sales time reduced by 40%, and simultaneous sales per manager increased by 18%. Further steps include automating related processes, setting up an automatic approval system, and creating dashboards for management.
A significant part of the teams was unprepared and resistant to working in an Agile environment. Maksym and his team evaluated all department staff, replaced about 60% of the personnel, and expanded teams by approximately 20%, achieving the fastest recruitment rate among all bank departments. Inefficient processes initially led to mobile app releases no more than once every six months, offering no flexibility for changes during this period. Due to process changes, the release cycle was nearly halved, allowing changes during the release cycle, and the SAFE approach was introduced for all involved teams.
An audit of existing product management revealed inconsistent approaches. Maksym helped create a separate product management function, defined the functional responsibilities of the head of this structure, assisted in hiring the head, and together with this person, developed a change plan for the product function. He also helped develop evaluation criteria for business analysts and product managers.
