How to Hire a Chief Operations Officer: Best Practices and Qualifications

Our team closed the Chief Operations Officer (COO) vacancy by successfully hiring the first candidate for MacPaw. MacPaw is a Ukrainian company known for its exceptional apps and services that enhance the everyday lives of Mac users.

In this article, we will provide you with valuable insights and best practices to help you make the right hiring decision for your COO position.

Advices and Insights

1. Conduct a Quality Briefing Session with Hiring Managers.

Before embarking on the hiring process, it is vital to conduct a comprehensive briefing session with your hiring managers. Together, define the necessary qualifications and skills required for the COO role. It is crucial to understand what attributes and experience will align with your team's goals and the future trajectory of your company. Creating a highly detailed candidate profile is essential to attract the right talent.

For instance, consider seeking candidates with a proven track record in managing administrative business functions, leading teams of 1,000+ people (although the current team may be smaller), and possessing strong soft skills, including adaptability and flexibility.

2. Craft an Accurate Job Description.

To attract qualified candidates, it is essential to craft an accurate and compelling job description. Clearly outline the responsibilities, expectations, and key requirements for the COO position. By providing detailed information, you will receive more relevant proposals and save time during the negotiation process.

To see an effective job description for a COO, please click here.

3. Develop a Smart, Targeted Pipeline.

To streamline the hiring process, focus on developing a smart and targeted candidate pipeline. By identifying and attracting only the most suitable candidates, you increase the chances of finding the ideal COO quickly. Remember, quality over quantity is key. Aim for a small pool of highly qualified applicants rather than an overwhelming number of unqualified resumes.

At MacPaw, we received only 20 applications for the COO position, all of which were well-suited to the role. This focused approach allowed us to efficiently fill the vacancy by selecting the first candidate in our pipeline.

Remember, finding the perfect fit for your COO position is crucial, so don't hesitate to reach out for expert advice during your hiring process. Good luck with your search!